Terms & Conditions:
Mode Hotel guarantees to provide the lowest room rate available on our website.
Guests must have a confirmed reservation that is booked online on https://www.modehotel.co.uk and quote such confirmation number when making a claim.
Claim must be made within 24 hours of the confirmed reservation booked online on our site.
Both the original Mode Hotel online booking room rate and the Competing Rate must be room only without inclusions like meals, transportation, other services, etc.
The Competing Rate must be available for booking with the exact matching booking requirements and cancellation policy as the original Mode Hotel online booking, i.e. same hotel, same number of guests, same room type, same arrival and departure dates.
Mode Hotel will convert any competing rate offered in a different currency than the rate made available through the Mode website, and may deny claims where it determines that the difference between the rates is due to exchange rates fluctuations.
This Guarantee applies only to the room rate for the duration of the reservation and does not apply to taxes, gratuities, guest incidental charges, food and beverage charges, resort fees, and any other fees or charges that may be incurred during the guest's stay.
Mode Hotel has the sole right and discretion to determine the validity of any claim, including without limitation, determining that the Competing Rate is genuinely available and that the claim meets all terms and conditions. In case of dispute, Mode Hotels's decision is final.
Our reservations team are standing by to offer you the lowest rates and helpful local information.
Call us directly on 01253 713535 or